1) This is not an official government or Department of Veterans Affairs (VA) application, this is simply a mobile platform that connects users directly with the many benefits, services, applications, and forms available at many government and public websites. Users can bypass this app altogether and visit these websites from their primary web browser to access the same applications. This privacy policy details additional considerations for VetsApp users.

2) None of the external links available within VetsApp, or any personal information received or transmitted through those links, are hosted on VetsApp LLC or GoodBarber servers; they are hosted directly on the official external website the user is accessing. Specific information (with the exception of general metadata, such as IP addresses, geodata, the name of the website being accessed, or other non-PII/PHI Good Barber is legally required to collect) being exchanged between the user and the external website is not hosted, monitored, logged, or otherwise available to any entity except the user and the external website they are accessing, via secure HTTPS encryption.

3) VetsApp LLC’s licensed hosting company, Good Barber, maintains a privacy policy and terms of service for the use of information users 1) voluntarily submit as part of their personal VetsApp profile (not related to their VA records) and 2) messages and interactions with other VetsApp users within the Community function. Use of VetsApp represents acceptance of Good Barber’s privacy policy and terms of service. 

4) VetsApp LLC does not record and maintain keystrokes, messages, or any other information input through VetsApp, nor any information exchanged between the app user and the secure website being accessed. Messages VetsApp users send to other VetsApp users through social media functions are only available to those users. VetsApp LLC does not monitor or log these conversations. If you are a VetsApp user and no longer want to be contacted by another of our users, please select the “flag abuse” icon at the top right of your conversation.

5) Good Barber maintains “Personal Information we process on behalf of our Users for as long as needed to provide our Services or to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements … [and] To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms … [and] To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.”

6) Use of VetsApp represents the user’s acceptance of this VetsApp LLC privacy policy and Good Barber’s Terms of Service, and affirms release of VetsApp LLC from any personal or financial liability associated with problems using this app, misuse of data stemming from security vulnerabilities associated with the external website the VetsApp user is accessing or the mobile device and software platform the VetsApp user is using to access VetsApp, or security vulnerability/liabilities associated with VetsApp LLC’s licensed app hosting company, Good Barber.